TERMS AND CONDITIONS

All Murf Media web design services sold are subject to the following terms and conditions.

  1. Murf Media reserve the right to alter these terms and conditions without prior notice. If you have any uncertainties about these conditions as they might apply to you or your project, it is your responsibility to clarify the situation by contacting us before the project gets under way.
  2. Murf Media take no responsibility for errors in content supplied by the customer for their web site.
  3. Websites designed by Murf Media will be as the brief presented to Murf Media by the client (but due to any technical difficulties beyond Murf Media's control it may have to be changed slightly) and extra pages or any alterations made after the site is complete will incur additional charges.
  4. Websites must be paid for with 50% in advance and the remaining 50% 7 days after completion. Cheques should be payable to 'Murf Media' or you may pay by Switch/Delta/Mastercard/Visa or Direct Debit (if you have a mandate with us). Subsequent annual payments (e.g. for hosting) will be in advance on the anniversary of the initial payment.
  5. Murf Media reserve the right to charge 5% above the current bank interest rate of the Royal Bank of Scotland on invoices overdue.
  6. The copyright on all designs used in the website remains the property of Murf Media until all fees are paid.
  7. Murf Media reserve the right to withdraw the service at any time without prior notice.
  8. Murf Media does not allow pornographic or other offensive material to be included in any website.
  9. Murf Media reserves the right to use customer websites in future promotion.
  10. Once an agreed completion date is established between both parties, it is then the responsibility of the client to provide all written content for the website, and if through late submission of content the completion date is delayed – the outstanding balance becomes payable 30 days after the agreed completion date. No refund will be made in the event that the customer fails to provide sufficient content to complete their web site.
  11. All content must be supplied in a suitable digital format. Images should be supplied as jpeg, gif or Photoshop format. Text should be supplied as a Microsoft Word or ASCII text file. Failure to supply material in digital format will result in extra charges being made for processing content for use on the customer's web site. This also applies for text amendments not supplied in an electronic form
  12. The customer grants Murf Media permission to utilise logo's and any other company identity for the purposes of creating their website.
  13. The customer agrees to indemnify Murf Media from any and all claims arising from the customer's negligence or inability to obtain proper copyright permissions for all content supplied.
  14. A design credit with a link to the Murf Media website will appear on the main home page of the customer's web site either in text or graphic format. The link will be designed to fit the overall design of the site.
  15. Contracts with a maintenance element are subject to the following conditions:-
    • Maintenance is defined as modifications to an existing page. The creation of a new page will incur an extra charge.
    • Requests to revise web site content must be submitted to Murf Media via e-mail (admin@murfmedia.com) or in writing together with the actual updates.
    • All content must be supplied in digital format. Content not supplied in digital format may result in extra charges being made.
    • Murf Media will establish if the update falls within the scope of existing maintenance agreements if applicable, and if not, advise the customer of the cost of the update.
    • Unused maintenance time cannot be carried over to the next month.
  16. If the website is to be hosted by a web host other than Murf Media, the customer agrees to grant Murf Media access to the web space via FTP.
  17. Murf Media makes no warranties of any kind, whether express or implied, for the services it provides. Murf Media also disclaims any warranty of merchantability or fitness for a particular purpose. Murf Media will not be responsible for any direct, indirect or consequential damages which may result from the use of its services including loss of data resulting from delays, non-delivery or interruption in service. The customer acknowledges and agrees that Murf Media cannot guarantee the absence of service interruptions caused by Acts of God or other circumstances beyond its control.
  18. All services may be used for lawful purposes only. The customer agrees to indemnify and hold Murf Media harmless from any claims resulting from the use of the service which damages the customer or any other party.
  19. Use of email accounts provided by Murf Media for bulk email is strictly probihited.
  20. Murf Media will advise clients on selecting domain names but cannot guarantee a certain name.
  21. Murf Media cannot guarantee a 100% continuous service for web hosting or e-mail and are not liable for problems or losses arising from the failure or interruption of the service.

© Murf Media 2001. All rights reserved.